textSanta
✦ Privacy & Safety

Parents in control. Always.

TextSanta is a family experience that runs through the parent's phone. You decide what Santa knows, what reaches your child, and when to stop. Here's exactly how that works — and what we do to keep your family's information safe.

Last updated June 27, 2026

Parents are in control. Always.

  • TextSanta is a parent-guided experience, not an unsupervised child chat app.
  • Santa texts the parent's phone — you decide what to read aloud, play, or share.
  • Nothing reaches your child unless you choose to share it.
  • Children don't have logins, profiles, or direct access to Santa.

Sharing is optional — more sharing just makes it more magical.

  • You're never required to share names, ages, photos, or family details.
  • The more context you choose to share, the more personal Santa's replies feel — but the choice is always yours.
  • You can edit or delete anything Santa remembers from your portal at any time.

How your data is protected.

  • Messages and family details are encrypted in transit (HTTPS/TLS) and at rest in our database.
  • Access is restricted to systems that need it to send Santa's replies — not to advertising platforms.
  • We never sell your data. We don't run ad targeting on your family.
  • Sign-in uses one-time codes sent to your phone — no password to leak.

Built with kids in mind.

  • No accounts for children, no profiles, no public posts, no friends list.
  • We don't knowingly collect information directly from children — everything comes through the parent.
  • Santa's voice, photos, and stories are automatically checked for tone and safety before they're sent.
  • If something ever feels off, you can pause the experience immediately and contact us at hello@textsanta.ai.

Stop anytime — no questions asked.

  • Texting Santa pauses the moment you ask it to, right from your portal.
  • You can hide or archive individual memories and media in the portal, and request complete account deletion from us.
  • Active texting runs through December 31 each year. After that, Santa rests at the North Pole until next season.
What we ask for

Plain language. Nothing hidden.

We only ask for what's needed to make Santa's replies feel real for your family. Everything is optional except the parent phone number, which we need so Santa can text you.

Parent phone number
Required — so Santa can text you and so we can sign you in with a one-time code.
Names, ages, traditions
Optional — only what you choose to share, so Santa can reply by name and remember your family.
Photos & voice memos
Optional — for the family's memory book inside your portal. Never shared publicly.
Payment details
Handled by our payment processor (Stripe). We don't store card numbers.

Questions about your family's data, or want everything deleted? Email hello@textsanta.ai and we'll take care of it.

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